Zoom Meetings: Troubleshooting Breakout Rooms | Duke University OIT.
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I am struggling because several of my meetings do not allow me to use breakout rooms, despite this option being enabled in the settings. This issue is inconsistent, as in some meetings breakout rooms are an option, but in others not.
I have admin rights to my account and cannot see how this situation can be happening and it is causing me a lot of stress! Mobile apps can be used but usually only by attendants and there are restrictions. You can read more about it here:. Thanks for replying Zoomzoom I suppose my words weren\’t quite precise enough: my computer and me are capable of setting up breakout rooms during a meeting and I for some meetings breakout rooms are an option for me to use.
But my issue is that, despite the breakout room option being enabled in my settings, for some reason, some meetings do not allow me to use breakout rooms.
I cannot understand how this can be!!! I am just on a Pro account, so cannot seem to access zoom tech support Unless I am misunderstanding something there? Thanks for your help so far. It\’d be great if you and I could sort this out! Web Ticket Request. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.
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Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Breakout rooms not working despite being enabled. Breakout rooms not working despite being enabled. Etis Observer. Hello I am struggling because several of my meetings do not allow me to use breakout rooms, despite this option being enabled in the settings.
All forum topics Previous Topic Next Topic. ZoomZoom Community Champion. Hi, Eti. Are you creating the Breakout Rooms before or during the meeting? If during the meeting, these are the requirements: Zoom desktop client: Windows: version 5. Adjusting Breakout Rooms while they are open must be enabled for your account by Zoom, enabled in your Breakout Room settings , and have all participants connected through version 5. If before the meeting: Zoom desktop client Windows: version 5.
Best regards, ZzZz. Hi, Etis. If your user account has a paid license, you can open a ticket or contact support via chat. Post Reply. Related Content.
Breakout rooms troubleshooting guide – Was this information helpful?
Users joined into the Zoom meeting from the Zoom Desktop Client, Zoom Mobile App, or H/SIP devices can participate in breakout rooms. Please note that. Overview · Zoom desktop or mobile app (version or higher) support Self-select Breakout Room. · The option is off by default. It will only be. Sign in to the Zoom web portal. · In the navigation menu, click Settings. · Click the Meeting tab. · Under In Meeting (Advanced), click the Breakout room toggle to.
ZOOM Breakout Rooms: Let participants choose room in a Zoom meeting | CUHK EdTech.
A: Verify if you have updated to the latest version of Zoom and double-check if the host has assigned you as a co-host for the meeting. With the latest Zoom. During the meeting. • Participants are required to use Zoom Desktop Client/Mobile App to join breakout room. • If a participant joins before you (the host). Users joined into the Zoom meeting from the Zoom Desktop Client, Zoom Mobile App, or H/SIP devices can participate in breakout rooms. Please note that.